Community Portal

FAQs

How Can I Pay My Assessments?

CREDIT CARDS & E-CHECKS

            Once you have logged into Vantaca, you can select the “Make a Payment” option on the left side.  When selected, you may submit your Association payments electronically through PayLease using a credit card or a one-time payment via your checking account (E-Check). There is a convenience fee to use this service. The convenience fee for using an E-Check is $3.95. 

For credit card transactions, the fee will be a percentage based on the type of card used and presented to the user prior to processing.  PayLease accepts Visa, Master Card, Discover and American Express. You can also call (866) 729.5327 between the hours of 9:00am – 8:30pm (EST). Have your credit card, debit card, or bank account information ready.

AUTO DEBIT 

              With Auto Debit (Association Pay), your association dues are automatically deducted from your bank account. The enrollment form for association pay can be found on BB&T's website. Complete this form and send it to the address indicated on the form. Continue to make your payments until you have been notified in writing by BB&T when your automatic payment will start.  To cancel your ACH with BB&T, email asdautopay@bbandt.com.  Please include your association’s name, the property address the ACH account was connected to, and your contact information.

CHECK OR MONEY ORDER

              Make your check or money order payable to your association, not Heritage Property Management. Mail your check and the payment coupon to the following address: Heritage Property Management PO Box 628207 Orlando, FL 32862.

 ONLINE BANKING THROUGH YOUR INSTITUTION

              To use an electronic bill pay service or check writing service, use the address listed above as the payment address. The payee should be your association name, not Heritage Property Management. You must include your account number listed as the Bill Pay Account Number from your coupon or billing statement.

 PAYMENT AT ANY BB&T BRANCH

            You can also pay your association dues at any BB&T branch in Georgia. In order to do this, you must have your coupon or official dues statement with a barcode printed on it with you. Processing time varies by branch, but the average time before your homeowner account is updated with this type of payment is 3 business days. If you are a homeowner and did not receive or have lost your coupon book, please click here to request a new one.